- Shipping Policy
At Tathya Sathi, we provide a variety of products and services, including information-related services, digital products, and physical products. Our shipping policies are outlined below for different product types:
Information-Related Services
Information services are delivered electronically through our website. No physical shipping is required. Upon successful payment and confirmation, users will have immediate access to these services through their account.
Digital Products
All digital products (e.g., e-books, downloadable files, reports) are delivered electronically. After successful payment, a download link will be provided via email or made available in your user account.
- Delivery Time: Instant access after payment.
- No physical shipping applies to digital products.
Physical Products
For any physical products sold on Tathya Sathi, the following shipping policies apply:
- Shipping Method: We use reputable courier services for delivery.
- Delivery Time: Standard delivery times are 5-10 business days, depending on your location. You will receive a tracking number to monitor the status of your shipment.
- Shipping Fees: Shipping fees are calculated at checkout based on the delivery location and product weight.
- International Shipping: We currently only ship within India. If you require international shipping, please contact our customer support.
- Cancellation Policy
For Information Services & Digital Products
Due to the nature of these products, cancellations or refunds are not allowed once the service is delivered or the digital product is downloaded. Please ensure you review your order before completing the purchase.
For Physical Products
- Order Cancellation: You may cancel your order for physical products within 24 hours of placing it by contacting our support team. After this period, we cannot guarantee that the order will be canceled.
- Return Policy: If you receive a damaged or incorrect item, please contact us within 7 days of delivery to request a return or exchange. Returned items must be in their original condition with all packaging intact.
Return Shipping: Return shipping costs will be covered by us in case of damaged or incorrect products.
- Refunds
- Information Services & Digital Products: Refunds are not provided unless there was a technical issue that prevented access to the product or service. Please contact us with any concerns.
- Physical Products: Once we receive and inspect your returned item, a refund will be processed to your original method of payment within 7-10 business days. Shipping fees are non-refundable.
- Contact Us
For any questions or concerns regarding shipping, cancellations, or refunds, please reach out to our customer support at:
Email: info.tathyasathi@yahoo.com
Phone: 8670831878